Touchstone partners with Residently
We're proud to announce we’ve partnered with Proptech platform Residently, to support the national roll-out of its platform.
The tech property disruptor was launched in 2017 to use a ‘digital first’ approach to simplify the renter experience and improve overall tenant satisfaction. The platform includes a fast, contactless rental process, virtual tours and integrated services marketplace – taking the time from first virtual viewing to a signed lease down to just five minutes.
Residently recently announced its technology will be free to the property sector, to help agents, managers and owners support their tenants and increase renter satisfaction as we emerge from lockdown and beyond.
Residently has introduced several extra touches to help the rental experience under COVID-19 including the option of a deep clean as part of the digital move-in process, furnishing customisation, internet set-up and mover booking. Renters are also able to access a raft of support and services to help with the home-based ‘new normal’. This includes music lessons and fitness classes, services like prescription pick-up and grocery shopping, and the ability to rent home-office furniture like desks and chairs.
Tom Allason, CEO of Residently:
“Our mission has always been to make renting an effortless experience, and digitising the end-to-end journey has been our first focus. In the last few months, we’ve watched the contactless rental process that we’ve built go from a ‘nice to have’ to an absolute necessity. Not to mention, it’s never been more important for renters to feel ‘at home’ and cared for. We hope that by making our platform free, we can partner with companies across the industry to support their residents during this time.”
Helen Kings, Touchstone Managing Director:
“We’re so excited to work with Residently as they transform people’s experience of renting. Technology is crucial in creating the very best experience for customers, and we’ll help support this ground-breaking approach, ensuring a smooth, frictionless experience when renting a home.”
A number of companies have already signed up to the platform, including Anglo Fortune, IDM, Apt Living, Butler & Stag, and EEH Ventures.