Why wellbeing works
Tristram King, our Director of Health, Safety and Compliance explains why wellbeing is important to us, and how we apply the principles practically for both our colleagues and customers.
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- management
Touchstone are committed to providing high quality services. We acknowledge, however, that as human beings we may on occasion get things wrong or make mistakes. To deal with such matters, as a firm Regulated by RICS, we operate a complaints handling procedure (CHP) in accordance with RICS Policy Standards. We hope you never have to use it, but in keeping with our ethos of being open, honest and transparent, our Complaints Handling Procedure is available for you to download.
